Privacy Policy

Our Privacy Policy outlines the treatment of any personal data you provide to us through the use of this website. While this information caters to general visitors, if you are or become our client, we handle a broader spectrum of personal data and address a wider scope of privacy-related matters. Detailed information regarding this is provided to clients during the engagement process.

1. Personal Information:

We collect personal data provided by users through our website’s contact form, email, phone, or in-person interactions. This includes identity and contact information, financial data, and company details.

We use this information for internal record keeping, product/service improvement, and marketing purposes. You can opt-out of marketing communications at any time.

If you engage our services, we will retain your data as necessary to fulfil contractual and legal obligations. Please inform us of any changes to your personal data.

2. Lawful Basis for Processing Data:

We process client and employee data under the lawful basis of contract. Personal data is securely stored and processed in compliance with GDPR and Privacy and Electronic Communications Regulations (PECR).

We retain personal data for as long as necessary and obtain explicit consent for electronic marketing purposes.

3. Disclosure of Information

We may share your personal information with third-party service providers who assist us in operating our website and providing our services.

We may also disclose your information in response to lawful requests from government authorities or to comply with legal process.

4. Data Security

We take appropriate measures to protect the security of your personal information and prevent unauthorised access, disclosure, or alteration.

5. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites.

6. Children’s Privacy

Our intent is to exclude children from accessing this Privacy Policy, and we do not knowingly collect data related to children.

7. Use of Google Analytics

We utilise Google Analytics to track and enhance the usage of our website. This involves sharing your IP address (but no other details) with Google, enabling them to generate site usage reports for us. However, Google may also share this data with other services within its network. Notably, Google may use the collected information to tailor and personalise advertisements across its advertising network. Additional details:

Google’s privacy policy
How Google uses this information

8. Changes to Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website.

9. Cookies:

Our website uses cookies for improved user experience and anonymous visitor tracking. You can disable cookies in your browser settings, but some features may not work.

10. Contact Us

If you have any questions about this Privacy Policy or our practices regarding your personal information, please contact us at info@claim businessenergy.co.uk.

Thank you for choosing Claim Business Energy.