FAQs

Take a look at some of the most frequently asked questions

Typical remarks we frequently encounter regarding the
mis-selling practices of energy brokers

Once you reach out to us, we’ll provide a complimentary initial consultation for you and your business. If we determine that you’re eligible to claim, we’ll outline our process and the No Win, No Fee agreement. Next, we’ll begin compiling evidence from your previous bills and contracts to support your case. We’ll then formally request compensation, negotiate the amount, and ideally secure a positive outcome for you and your business.

Once you reach out to us, we’ll provide a complimentary initial consultation for you and your business. If we determine that you’re eligible to claim, we’ll outline our process and the No Win, No Fee agreement. Next, we’ll begin compiling evidence from your previous bills and contracts to support your case. We’ll then formally request compensation, negotiate the amount, and ideally secure a positive outcome for you and your business.

The amount you can claim varies based on factors like your company size, contract terms, and commission taken by the broker. It hinges on your monthly contract amount and the duration of your contract. Businesses in the UK are reclaiming anywhere from £2,000 to £150,000 in mis-sold business energy compensation.

Certainly, you have the right to ask your broker about any potential hidden commission. We suggest requesting this information in writing as evidence for future reference. If your broker declines to provide commission details, it’s worth considering why they’re reluctant to do so.

It’s common for brokers to secure savings, but that doesn’t rule out the possibility of a claim. Even if your broker negotiated a better deal, hidden commissions could still be present, warranting a claim.

The timeline varies based on your company’s size and the complexity of your case. It also depends on whether the broker admits wrongdoing or contests the claim. Rest assured, our team will keep you informed at every step to ensure you’re clear on all timelines.

Don’t let someone mis-sell you your energy contract

Our team will be able to go through your contract and determine whether there is any mis-selling, and if so, how much you might be able to claim. This will all be explained in plain English, with no other hidden surprises along the way.